This Refund Policy applies only to subscription payments for S&S Billing Suite, the software product. It does not apply to fees for S & S Associates' professional advisory, accounting, tax, or compliance services, which are governed by the individual engagement letter or retainer agreement signed with each client.
Subscription payments for Billing Suite — including your first payment and every renewal — are non-refundable, except where required by applicable law. Please evaluate the product carefully before subscribing.
You may cancel auto-renewal at any time to stop future charges. Cancelling does not entitle you to a refund for the current or any past billing period; your access continues through the end of the period already paid for. See the Billing Suite Terms of Use, Section 3, for what happens to your access and data if a subscription lapses.
If you believe you've been charged in error (for example, a duplicate charge), email us at the address below with your registered email address and the approximate date of payment, and we'll look into it.
Your business data (invoices, customers, products) remains on your own device regardless of your subscription status.
S&S Associates may update this Policy from time to time. The "Effective Date" above will be updated accordingly.
S & S Associates
Ashok Nagar, Medahalli, Bengaluru, Karnataka, India
Email: info@s-and-s-associates.in